ITI ES MCQ Communications Skills and Entrepreneurship Skills Questions with PDF Download. New MCQs provided by NIMI DGT Department in 2022. Helpful for 2023 Exam paper preparation.
ITI ES MCQ
1. Meenu is thanking her friend Rita, for helping her before exams. What should Meenu say?
a) Rita I’m so sorry
b) Rita, I’ll see you later
c) Rita, thank you for all your help
d) Rita, thanks
Ans. c
2. Ankit made a mistake and Riya wants to point it out to him. Riya should say _____.
a) I’m sorry
b) You are a bad person
c) I need to talk to you about something
d) Can we eat something?
Ans. c
3. If someone is open minded and willing to change their view based on the valid opinion of others, they are _
a) Good Communicators
b) Rigid communicators
c) Poor communicators
d) Difficult Communicators
Ans. a
4. Which of these is used introduce applicants to employers?
a) Leave Application
b) Marriage Card
c) Resume
d) Student ID
Ans. c
5. Nodding the head is an important visual sign to show that you are listening.
a) True
b) False
Ans. a
6. Unawareness of the difference between good and bad touch leads to unpleasant experiences.
a) True
b) False
Ans. a
7. Why do most interviews have the question “Tell me about yourself”?
a) The interviewer expects to know about the family of the candidate.
b) The interviewer expects a short and quick introduction of the candidate
c) The interviewer wishes to know the name of the candidate.
d) The interviewer wants to know where the candidate studied
Ans. b
8. If the interviewer is testing your subject knowledge in the interview, you should ______.
a) Answer precisely and completely
b) Avoid the Question
c) Answer very shortly
d) give descriptive answers
Ans. a
9. As part of grooming, which of the following are essential for attending interviews?
a) casual clothes
b) strong perfume
c) more jewellery
d) Formal clothes
Ans. d
10. What is the ideal way to communicate at the workplace?
a) Showing respect and active listening
b) Displaying positive body language
c) Be willing to ask questions and a willingness to give feedback
d) All of these
Ans. d
11. Men and women need to be treated equally in the workplace. It is good to avoid ______.
a) commenting about women employees
b) harassing women employees
c) treating women employees badly
d) All of these
Ans. d
12. We should be careful about what we share on social media because _____.
a) Our families will know about it otherwise
b) Potential employers may do a background check
c) our friends will share it to others
d) All of these
Ans. b
13. A ______ is the process of gathering data from people about certain topics by interacting with them
a) Survey
b) Case Study
c) Both A and B
d) None of these
Ans. a
14. Startup India supports entrepreneurship among ________ and _______ communities
a) Women and SC/ST communities
b) Minority and SC/ST Communities
c) Senior Citizen and SC/ST Communities
d) Senior Citizen and Women Communities
Ans. a
15. How much bank loan “The Startup India” schemes offers for setting up new enterprises outside of the farming sector?
a) 50 lakh – 1 crore
b) 1 lakh – 10 lakh
c) 1 lakh – 50 lakh
d) 10 lakh – 1 crore
Ans. d
16. MSMEs – encourages ___________
a) Entrepreneurship, employment and livelihood opportunities
b) Population in the country
c) School education
d) None of these
Ans. a
17. Which is the important scale to improve business ideas?
a) Customer
b) Competitor & Technology
c) Funds & Govt Schemes
d) All of these
Ans. d
18. Which is the Good method to interact with customer for survey?
a) Go prepared with the questions that you want to ask
b) Speak Politely & deeply
c) Speak to at least 20 people to get reliable data
d) All of these
Ans. d
19. Feedback means
a) Suggestion for improvement
b) Things people like about the idea
c) Things people do not like about the idea
d) All of these
Ans. d
20. The 4Ps of a good sales pitch are: promise, picture, pitch and _______?
a) Product
b) Proof
c) Price
d) Public
Ans. b
21. Showing the customer that your product actually works and does what it says, is called ______ in a sales pitch.
a) Picture
b) Power
c) Product
d) Proof
Ans. d
22. Your final selling statement – one that will ensure the sale is called a ______.
a) Product
b) Pitch
c) Picture
d) Proof
Ans. b
23. The amount collected by selling a product or service is called sales.
a) True
b) False
Ans. a
24. The methods of tracking our money that will help manage our finances is called _______.
a) Accountancy
b) Money Management
c) Income
d) Saving of Money
Ans. b
25. Managing Money helps us determine our profits and losses.
a) True
b) False
Ans. a
26. _____ can be accounted for as business expenses.
a) Rent
b) Equipment
c) Labour charges
d) All of these
Ans. d
27. Money Management can help us understand and keep track of
a) Money available
b) Expenditure incurred
c) income generated
d) All of these
Ans. d
28. Which of the following is not a part of Money Management?
a) Manufacturing
b) Loss
c) Cash available
d) Profit
Ans. a
29. Sheetal has a clothing retail business. She spends a total of Rs.3000 for 20 tops. She sells 20 tops for Rs.4500. Sheetal has made a ______?
a) Loss
b) Profit
Ans. b
30. What is the full form of COGS is _____
a) Cost of Goods Sold
b) Care of Good Sale
c) Care of Good Sale
d) Cost of Good Sale
Ans. a
31. The formula of COGS is ______
a) Total Sales – COGS
b) Money remaining + Sales
c) Total purchases – inventory at the end of the month
d) Opening balance –expenses
Ans. c
32. The techniques which one applies to promote goods or services and increase sales is called _______
a) Marketing Techniques
b) Money Management
c) Product Pitching
d) Customer Service
Ans. a
33. It is useful to get recommendations and endorsements from ______.
a) family members
b) friends
c) former colleagues and supervisors
d) school teachers
Ans. c
34. Sponsoring local events like cricket matches or Diwali celebrations is a marketing method.
a) True
b) False
Ans. a
35. Shilpa is going door to door selling handicrafts. This is an example of ______ marketing.
a) Offline
b) Online
c) Mass
d) None
Ans. a
36. Reenu sells her product in creative packaging that customers like. This is a marketing method.
a) True
b) False
Ans. a
37. Which of these is not a marketing method?
a) Word of mouth
b) Instagram account for business
c) Paying rent
d) 20% discount on products
Ans. c
38. Anita started a TikTok account for her crafts business. She used ______ marketing strategy.
a) Online Marketing
b) Poster
c) Tagline
d) Networking
Ans. a
39. Which of these is not online marketing?
a) Facebook Post
b) Business Website
c) Instagram story
d) 30% discount on your first store visit
Ans. d
40. While carrying out business, doing the morally right thing is considered as ________.
a) Consumer law
b) Business ethics
c) decision making
d) business strategy
Ans. b